Shipping & Delivery
United States
Standard Shipping: 7 - 9 business days
Priority Shipping: 5 - 7 business days
Canada
Standard Shipping: 7 - 14 business days
Australia
Standard Shipping: 6 - 11 business days
United Kingdom
Standard Shipping: 6 - 11 business days
New Zealand
Standard Shipping: 6 - 8 business days
Rest of the world
Standard Shipping: 8 - 16 business days
When will my order ship out?
All orders are dispatched within 2-3 business days, followed by the shipping times indicated above.
Order Cancellations
We begin processing orders shortly after they are placed so that we can ship them as quickly as possible. Because orders are automatically transmitted to our fulfillment team, cancellation requests must be submitted within 1 hour of placing your order.
Once an order has entered processing, we are no longer able to cancel it, as it is already being prepared for shipment.
After an Order Has Shipped
Once your order has been shipped and handed off to the carrier, we are unable to cancel the order or make any changes, including:
- Shipping address updates
- Product or color changes
- Quantity changes
- Order cancellations
Order tracking
As soon your order ships out, you will receive an e-mail with a tracking number (which can take 48 hours to update).
Need help?
If your order hasn't received a tracking update in a while, it's generally due to a shipping carrier error, and it will still more than likely be delivered within the shipping times displayed above.
However, if your order exceeded the delivery window or you need any help, feel free to contact us at support@livendale.com.
Please make sure the items in your order are selected correctly because, once they're shipped, they can't be stopped/canceled in transit. When you receive your order, if you decide not to keep it or part of it, our 30-day return policy applies.